Terms of Use

Zapster Universal TV Remote · Swifty Solutions Company Limited

Effective date: September 18, 2026

1. Acceptance of Terms

These Terms of Use ("Terms") form a legally binding agreement between you ("you" or "User") and Swifty Solutions Company Limited ("Swifty Solutions", "we", "us" or "our") regarding your use of the Zapster Universal TV Remote mobile application, its widgets and its Siri shortcuts (the "App") on iOS. By accessing or using the App you confirm that you have read, understood and agree to these Terms and to our Privacy Policy, which is incorporated here by reference.

2. Eligibility

• The App is not directed to children under 13 years of age, and you must be at least 13 years old to use it.
• If you are under the age of majority in your jurisdiction, you may use the App only with the involvement and consent of a parent or legal guardian, who agrees to these Terms on your behalf. Purchases require an Apple ID and are subject to Apple's own age requirements and Family Sharing / Ask to Buy controls.
• You may use the App only on networks you are authorised to use, and only to control televisions you own or are permitted to control.
• You are responsible for complying with all laws applicable to you where you use the App.

3. Description of the Service

The App has no backend and no account. Nothing you do in it is transmitted to us. See our Privacy Policy for details.

4. Your Network, Your TV

4.1 Requirements

The App requires your iPhone and your television to be on the same local network, and requires you to grant iOS Local Network permission for discovery. Some TVs must also have a setting enabled before they accept commands - for example a Roku's "Control by mobile apps". We cannot control your router, your Wi-Fi, your TV's firmware or its settings.

4.2 Compatibility is not guaranteed

Television manufacturers change, restrict or remove their local control interfaces without notice, and models differ widely even within one brand. We make no guarantee that the App will work with any particular television, that a feature available on one model will exist on another, or that a feature working today will keep working after a firmware update. Support for Android TV and Fire TV control is described as planned and is not part of what you pay for.

4.3 Use of the remote

You are responsible for what you do with the App. Commands sent to a TV - including power, volume, playback, typed text and app launches - take effect on that television. Do not use the App to interfere with televisions in places where that would disturb others or breach any rule or law.

4.4 Network security

Some manufacturers' local control protocols are unencrypted by design. Use the App on networks you trust, and keep your home Wi-Fi protected. See Section 13 of the Privacy Policy.

5. Acceptable Use

You agree to use the App only for lawful, personal, non-commercial purposes. You must not:

• Use the App to scan, probe, access or control devices or networks you are not authorised to use.
• Copy, extract, redistribute or publish the App's artwork or software, or use them to build a competing product.
• Reverse engineer, decompile, modify or create derivative works of the App, or attempt to bypass Premium restrictions or purchase verification, except where such restriction is prohibited by law.
• Resell, sublicense or share your Premium access with others outside what Apple's own terms permit.
• Use the App for any illegal purpose, or in violation of any applicable law or regulation.

We may restrict or terminate access to the App if we reasonably believe these rules have been breached.

6. Subscriptions, Lifetime Purchase and Payment

6.1 Free tier

The App may be used without payment. The free tier includes every supported TV brand, discovery, the full remote and the app launcher, and allows 30 key presses per day. Home Screen widgets and Siri shortcuts are Premium features. Free-tier limits may change over time.

6.2 Auto-renewing subscriptions

Premium is available as an auto-renewing subscription billed through the Apple App Store:

• Weekly - $4.99, starting with a 3-day free trial, then renewing every week.
• Yearly - $24.99, renewing every year.

• Payment is charged to your Apple ID at confirmation of purchase or, for the weekly plan, at the end of the free trial unless you cancel before then.
• Your subscription renews automatically at the then-current price unless it is cancelled at least 24 hours before the end of the current period (or before the end of the free trial).
• Your Apple ID is charged for renewal within 24 hours prior to the end of the current period.
• You can manage or cancel your subscription at any time in your App Store account settings (iOS Settings → your name → Subscriptions). Cancellation takes effect at the end of the current paid period; you keep Premium until then. Deleting the App does not cancel a subscription.
• The free trial is available once per Apple ID. Any unused portion of a free trial is forfeited when you purchase a different Premium plan.
• Prices are in US dollars, vary by region and may change; changes apply to future renewals and are notified in accordance with App Store rules.

6.3 Lifetime purchase

Premium is also available as a one-time "Lifetime" purchase at $29.99 (a non-consumable in-app purchase). It does not renew and is not charged again. "Lifetime" means for as long as the App is available on the App Store and supported by us on the device platform you bought it for; it does not create an obligation to maintain the App indefinitely, nor a guarantee that any particular television will remain controllable (see Sections 4.2 and 13). A lifetime purchase can be restored on other devices signed in with the same Apple ID using "Restore Purchases" in Settings.

6.4 Refunds

All purchases are made through and processed by Apple. Refunds are handled by Apple under its own policies, and we cannot issue refunds directly. To request a refund, use reportaproblem.apple.com or contact Apple Support. Because the free tier lets you confirm that your own television works before you pay, we encourage you to try it first.

6.5 Apple standard EULA

Apple's Licensed Application End User License Agreement also applies to the App, and in the event of a conflict with these Terms in respect of the Apple-licensed application, Apple's standard EULA prevails to the extent of the conflict. You acknowledge that these Terms are between you and Swifty Solutions only, not with Apple, and that Apple is not responsible for the App or its content but is a third-party beneficiary entitled to enforce these Terms.

7. Your Data

Your saved TVs, pairing tokens, widget choices and settings are stored on your device, not on our servers. You are responsible for your own device. We cannot recover data that has been removed with Forget, lost with a device, or deleted when the App was uninstalled.

8. Intellectual Property

The App, including its name, design, user interface, artwork and software, is owned by Swifty Solutions and is protected by intellectual property laws. We grant you a limited, personal, revocable, non-exclusive, non-transferable licence to use the App on Apple devices you own or control, for your own non-commercial use. You may not copy, modify, distribute, sell, lease, reverse engineer or create derivative works from the App except where such restriction is prohibited by law.

Third-party names, logos and app artwork shown in the App - including the icons your television reports for the streaming services installed on it - belong to their respective owners and are displayed only to identify those services.

9. Third-Party Services

The App relies on the Apple App Store for distribution, purchases and subscription management, and on Apple's networking, App Intents, Siri and widget frameworks. It communicates with televisions using their manufacturers' local interfaces. Your use of your television, and of the streaming services on it, is subject to those companies' own terms and privacy policies. We are not responsible for third-party products or services, their availability, or changes they make to them.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP AND ALL OF ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT IT WILL DISCOVER, PAIR WITH OR CONTROL ANY PARTICULAR TELEVISION OR MODEL, THAT ANY COMMAND WILL REACH YOUR TELEVISION OR ARRIVE WITHOUT DELAY, OR THAT COMPATIBILITY WILL SURVIVE A FIRMWARE OR PLATFORM CHANGE BY A MANUFACTURER.

11. Limitation of Liability

Some jurisdictions do not allow certain exclusions or limitations of liability, so parts of the above may not apply to you. Nothing in these Terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

12. Indemnity

You agree to indemnify, defend and hold harmless Swifty Solutions and its officers, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or connected with your use or misuse of the App, your breach of these Terms, or your violation of any law or the rights of any third party.

13. Termination

You may stop using the App at any time by uninstalling it and cancelling any active subscription through your App Store account settings. We may suspend or terminate your access to the App, or discontinue the App in whole or in part, at any time, including for breach of these Terms or where required by law, by Apple or by a television manufacturer. Sections that by their nature should survive termination - including intellectual property, disclaimers, limitation of liability, indemnity and governing law - will survive.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the effective date shown on this page and, where the change is material, provide notice in the App or through the App Store listing. Your continued use of the App after an update constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict-of-law rules. Any dispute arising out of or in connection with these Terms or the App shall be submitted to the competent courts of Vietnam, unless mandatory consumer-protection law in your country of residence grants you the right to bring proceedings in your local courts.

16. Severability and Entire Agreement

If any provision of these Terms is held invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary and the remaining provisions will remain in full force and effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Swifty Solutions concerning the App. Our failure to enforce a provision is not a waiver of it.

17. Contact